FAQ
Answering Your Questions Is Part of Caring for Your Story
No. You do not write anything. The person only talks; we listen, organize, write, design, and produce. You review and approve.
Not necessarily. We preserve Story + Voice + Presence, not a complete chronology. It can be a single important memory or the story of an entire life.
No. It is a private family legacy. It does not include an ISBN, Amazon, or distribution through bookstores. If a family wants commercial publication, that is a separate service with additional permissions and pricing.
The Living Legacy™ includes a Legacy Book of about 100 pages, professionally written, in one hardcover copy; a Human Story Audio™ of about 15 minutes with their real voice; and a Human Story Film™ of about 15 minutes.
We do not preserve only what happened in a person's life; we preserve who that person was. The Storyhouse Method™ puts the narrator first and protects their truth, their dignity, their culture, their authentic voice, and their personality.
We provide an estimated delivery date once your project scope is finalized.
Only talking. The narrator's process is simple: talk, share, review, and approve. They do not have to transcribe recordings, write chapters, or learn any software.
Yes, it is designed precisely for that. We offer interviews by phone or Zoom, review by reading aloud, corrections through WhatsApp voice messages, and large-print PDFs. The family can help upload the photographs.
We work remotely first. The interviews can be divided into several comfortable sessions; it is never a single exhausting session.
That is exactly the reason this service exists. We do not preserve stories because a person is famous, but because they mean something to the people who love them. In addition, our interviews do not ask for facts: they awaken memories. Instead of "What did your mom cook?" we ask, "If I walked into her kitchen when you were eight years old, what would I see, hear, and smell?"
The interviewer guides the conversation calmly, knows how to use silence, and moves forward through sessions. The narrator can decline any question or pause the interview whenever they need to.
It is not necessary. We focus first on the memories and on what they meant. If a date is important, we reconstruct it with photographs, documents, and what the family remembers.
Yes. It is one of our greatest strengths. She narrates naturally in Spanish, and we preserve her original voice and expressions; the grandchildren can receive an English translation or subtitles. One story, two languages, three generations.
A Primary Family Contact is designated to consolidate everyone's comments. The narrator remains the authority over their own story.
It is normal. We do not decide who is right. We collect each version with respect and make clear who is telling it, without inventing a single artificial version.
You purchase the package, and we coordinate with the narrator. It is an ideal gift for milestone birthdays, retirement, anniversaries, Mother's Day or Father's Day, or a family gathering.
Yes. When a recipe has meaning for the family, it is part of the story. It is not only a way of cooking: it is a way of keeping traditions and shared moments.
Yes. Share the photographs, videos, letters and family treasures that matter. Photographs are part of what we preserve, together with their memories and voice.
Yes, as long as the family has permission to use them. We only need you to share the files or the access with us.
Yes. We can produce additional copies for other members of the family.
Two rounds are included. A round is a set of changes gathered together, not unlimited corrections.
Yes, AI assists our team; it doesn't replace human judgment. Our model is Human + AI + Human: AI only helps organize and accelerate, while real people listen, write, verify, and approve. Our Voiceprint™ system protects the narrator's expressions, humor, and way of speaking. The test we apply is: if the family read the story without seeing the name, would they recognize the person?
Yes. It is their real recorded voice, not a synthesized voice.
No. We don't invent memories or manufacture historical facts. We verify names, dates, and facts with the narrator. We never invent anything.
No. We never clone a voice to make someone say things they never recorded.
Yes. A dream or a feeling can be visualized artistically, and we always mark it clearly as an artistic visualization, separate from authentic historical material.
Your Story Belongs to You. It is the narrator's story; Storyhouse helps preserve it, and we do not claim ownership of it.
Yes. We use a traffic-light system: green (approved for use), yellow (we ask and verify before using it), and red (private, not included). A great story can also remain private.
We preserve the narrator's perspective. We do not diagnose, investigate, take sides, turn a memory into a verified fact, or dramatize private experiences. We protect privacy and request approval.
Not without your permission. Consent for the service is not consent for marketing; they are separate and explicit authorizations.
The storyteller reviews and approves their story, and our human team reviews the final work.
The Living Legacy™ is $2,997. It preserves story, voice, and presence: a book, their real voice, and a film.
No. The Living Legacy™ has clear limits for hours, pages, photographs, copies, and revision rounds. Anything that exceeds those limits is an additional service with a known price: an extra interview hour (approximately $125), 10 additional pages (approximately $75), 10 additional photographs (approximately $50), bilingual editing (approximately $250–$500), or an additional short film (approximately $397).
Yes, this is most common when it is a gift. The Living Legacy™ divided among five siblings comes to approximately $599 per person.
If the narrator passes away or becomes incapacitated, we pause production and evaluate which materials can be completed appropriately. The person designated in the agreement can contact us to decide how to continue, always in accordance with applicable law.
25 Questions You'll Be Glad You Asked™
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Whose Story Do You Never Want Your Family to Lose?
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